Data Deletion Instructions

To delete your BlitzCloud account and the data we hold for it, email eslamahmed@blitzarmada.com from the email address registered on the account with the subject "Data deletion request". We will confirm the request and complete deletion within 30 days.

Deletion covers everything we store for your account:

— your user account and login credentials;
— connected WhatsApp Business Account records and their encrypted access tokens (access is revoked);
— message history and delivery logs;
— contacts, templates, campaigns, and automation rules;
— billing and usage records, except where the law requires us to retain invoicing data.

Residual copies in encrypted backups are purged within 90 days.

If you only want to disconnect a WhatsApp number from BlitzCloud, you can remove the channel in the dashboard or revoke BlitzCloud's access from your Meta Business settings. This immediately stops us from sending or receiving messages for that number; you can additionally request deletion of its stored history as above.

Businesses on BlitzCloud control their own customer data; we process it on their behalf. To have your data deleted, contact the business you messaged with directly. If you need help identifying or reaching them, email us and we will assist with the request.

Messages you exchange on WhatsApp also exist on WhatsApp itself. Deleting data from BlitzCloud does not delete your WhatsApp account or chats — those are governed by WhatsApp's privacy policy.